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The Guardian
8 March 1990
'They're not closing the store are they?'
The public's reaction
Dan Atkinson
THE devastating findings of the report were greeted with indifference throughout the Harrods department store yesterday.
Nothing, not even the damning conclusions of the Government inspectors, was allowed to disturb the orderly routine of mid-morning shopping in Knightsbridge.
In the calm of Harrods' corridors and halls, the usual mixture of businessmen, wealthy housewives and the occasional window-shopping day-tripper browsed, selected, purchased and gossiped, oblivious to the financial and political furore engulfing the proprietors of their favourite shop.
Indeed, few seemed aware of the owners' identity, let alone the methods by which they took possession of House of Fraser.
Typical was the reaction of the middle-aged woman in transit between the food hall and fashion accessories, in whose mind the words "inquiry", "DTI inspectors", "Lonrho" and "Fayeds" rang no bells. "My husband reads the City pages," she said. "I find all that sort of thing rather uninteresting."
A moment of alarm: "They won't close Harrods, will they? No? Oh, good."
Foreign visitors were even more bemused. The Wisconsin businessman selecting jewellery for his wife had difficulty grasping the niceties of the British takeover process: "Harrods is a wonderful store. I always come here. Why does your Government want to investigate it? What's there to investigate?"
A student, Sara Dearing, explained her own ignorance of the five-year House of Fraser controversy: "What takeover? 1985? I was doing O-levels then."
One young man on the staff explained he was not supposed to talk to the press, adding: "We are very busy." But one former Harrods employee, Andrew Stuart, had popped in to buy some biscuits, and he remembered the atmosphere during the early part of 1989 when Lonrho's campaign against the Fayeds moved into top gear.
He said: "Mohamed Al Fayed must have been a bit shaken by the whole thing, because he used to bring distinguished visitors down to the shop floor, embrace the nearest member of staff and say 'You like working for me, don't you?'
"Actually, I think a lot of people did. I liked it, but I was just filling in between jobs."
Outside, a cab driver wondered if the Fayeds had been trying to evade the poll tax. "No? So what's it all about, then? Reckon they'll close Harrods? No? So what's the bother?
"I was in Egypt years ago, RAF station . . ."
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